SHIPPING & EXCHANGE POLICY
Please kindly follow our shipping protocols to experience the best services:
- For locations within Ho Chi Minh City, please allow an approximation of 2-3 working days to process for delivery, with a minimum shipping cost at 25,000VND.
- For locations within Vietnam, please allow an approximation of 4-5 working days to process your delivery, with a minimum shipping cost at 35,000VND.
- For international shipping services, please allow an approximation of 5-7 working days to process your delivery, with a minimum shipping cost at 900,000VND.
Please note that product are qualified to exchanged if:
- Clothing & price tag are still attached on the product.
- Receipt of purchased is proven.
- Unworn product.
- No alternation by customers or other unauthorised parties.
- Product is being bought within 3 days (for in store purchase) and within 5 days (for online purchase).
- Exchanged product must has equal or higher price than item you would like to exchange.
- Products are not bought during SALES events.
Products will not be qualified to exchange if they do not meet all of our exchange polices above.
* Our Sales Assistants are allow to deny to exchange if the product is not meet our policy.
* Cost for exchanged products are at your own expense.
For further information, please contact us at: